Receive returns, inspect condition, and decide: restock, refurbish, or liquidate. Fast, documented return processing keeps your inventory accurate and your customers coming back.
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How a return is handled decides whether that customer buys again. We process returns quickly, inspect every item, and give you a clear disposition — so returned inventory goes back on the shelf, not into a corner.
Customer or warehouse returns are received against the RMA or order.
Condition, completeness, and damage are checked and photographed.
You choose — or we apply your rules: restock, refurbish, liquidate, donate.
Sellable units are cleaned, relabeled, and put back into stock.
Return rates and reasons flow back so you can fix the source.
Every item, every time.
Scratches, wear, and packaging damage graded.
All included parts and accessories present.
Electronic items tested where practical.
Photos on file for every disposition decision.